FAQ
This is a collection of our most frequently asked questions. If your question is not answered here, please contact us for more information
General
Safe Solution® is an invisible non-coating, micro-tech application for hard mineral surfaces such as ceramic tile, cement, steel enameled bathtubs, designed to create an anti-slip surface. Safe Solution® creates invisible, microscopic channels that disperse oils and water from underfoot instead of hydroplaning that normally occurs.
Yes, if you use our follow up Clean Step™ multi-purpose cleaner, we will guarantee your bathtub or shower stall will remain Anti-Slip for minimum three years.
At first, you may notice a slight haze, which is normal. After time and with regular use, the haze will eventually fade away, the colour will remain the same.
We cannot regulate or recommend other cleaners that you may use. However, we know our Clean Step™ cleaner is a superior formulation. It will not interfere with the benefits of your treated bathtub or shower and that’s the reason we can offer this guarantee.
Overall it will take you approximately 10 minutes to complete the application and you can use your bathtub or shower immediately.
When you purchase and receive your Safe Solution® Anti-Slip D.I.Y. Kit, you will notice a free trial bottle of Clean Step™ multi-purpose cleaner included inside the package. A coupon to order Clean Step™ is also enclosed.
Provided you do not use abrasive cleansers or cleaners that leave a film, Safe Solution® will last up to 3 years in your bathtub or shower.
Provided you do not use abrasive cleansers or cleaners that leave a film, Safe Solution® will last up to 3 years in your bathtub or shower.
The application is a simple three-step process with clear instructions to follow on all product labels in both English and French. Everything you need is included in the Do-It-Yourself kit.
Safe Solution® is safe and environmentally friendly. We make it safer by including a Neutralizer that converts the remaining residue making it biodegradable and non-hazardous.
Commercial
Safe Solution® is an invisible non-coating, micro-etch application for hard mineral surfaces such as ceramic tile, cement, steel enameled bathtubs, designed to create an anti-slip surface.
Safe Solution® creates invisible, microscopic channels that disperse oils and water from underfoot ensuring contact with the surface at all times.
According to Underwriters Laboratory (UL) and the American Society of Testing and Materials (ASTM),“A static anti-slip coefficient of .5 or above is considered a safe walkway surface.” A Safe Solution® treated surface is 0.6 – 0.8+
Safe Solution® may cause a temporary whitening or efflorescence that will disappear in a short amount of time. A slight dulling effect can sometimes be seen, but a test area is always done prior to application to determine any effect it might have on the surface.
Experience tells us that routine daily cleaning does not stop the eventual buildup of film and residue left over from cleaning products used. When this occurs traction will be diminished and your floor will require rejuvenating. Once this occurs, the floors will not be operating at maximum effectiveness and traction will be diminished. Most commercial applications average 1-3 years between rejuvenations.
When you consider a single slip-fall claim costs an average insurance premium payer a $5,000 deductible, and that a Safe Solution® treated floor can provide up to a 10% reduction in insurance premiums and lower WCB rates, it is not only a great value, but quite affordable too.
Clean Step™ is a superior multi-purpose cleaner designed to optimally maintain the properties of the Safe Solution® anti-slip treatment as well as handle all commercial cleaning applications. Not only is Clean Step™ an unmatched cleaner, it is also a cost-effective alternative to stocking and using a multitude of various cleaners.
Most commercial cleaners leave behind a residue that attracts and holds dirt. This not only affects the appearance, but more importantly, the safety of the floor. Clean floors are safe floors. Clean Step™ is a highly effective, super low-residue cleaner, that when used routinely, ensures the cleanest and therefore safest floors possible.
Clean Step™ is a superior multi-purpose cleaner designed to optimally maintain the properties of the Safe Solution® anti-slip treatment as well as handle all commercial cleaning applications. Not only is Clean Step™ an unmatched cleaner, it is also a cost-effective alternative to stocking and using a multitude of various cleaners.
Safe Solution® treated floors should be maintained like any other floor, using a good quality PH neutral user friendly heavy-duty strength cleaner, such as Clean Step™, that does not leave a residue. Our Clean Step™ is an essential part of any floor safety program and is designed to ensure maximum slip-resistance. It is obviously ideal for a Safe Solution® treated floor. “CLEANER IS SAFER.”
Contracts as generally used in the service industry are voidable contracts which means that if what you are currently using doesn’t address a specific need like providing and maintaining an anti-slip surface, then it can’t be regarded as a breach of contract. These types of contracts benefit the provider and not the customer by “locking them in” despite how they are usually presented. The Floor Safety Maintenance Program offers all the benefits of a contract with none of the obligations. Most contracts contain a simple 30-day notice of change.
We provide a cost-comparison chart for your convenience and accuracy of comparison. Not only does Clean Step™ out-perform any other available cleaner, it does so for less money. Regular use of Clean Step™ gives you the cost-saving advantage of volume purchasing without having to buy in volume.
For commercial use, the protection will last up to 3 years depending on traffic patterns and maintenance – for the utmost in floor-care safety we recommend our Floor Care Safety Program with annual Anti-Slip TRES Rejuvinations.
For maximum protection and the utmost in anti-slip floor care safety and cleanliness, we recommend our Floor Care Safety Program with our 5 year orice guarantee. We will provide regular written inspections, annual Anti_Slip TRES Rejuvinations and our Clean Step multipurpose cleaner with reduced pricing guaranteed over 5 years.
It is neither. Clean Step™ is a biodegradable, anti-bacterial, non-hazardous, and gentle formulation.
